Inclusive Experience
Accessibility
We want everyone to be able to discover, customize, and order Hotzy mugs with confidence.
Our Commitment
Hotzy is committed to providing a digital experience that is accessible to the widest possible audience, regardless of technology or ability. We aim to follow recognized accessibility best practices and continuously improve our website.
Key Accessibility Features
- Keyboard-friendly navigation for key flows such as browsing products, customizing mugs, and checking out.
- High-contrast text and clear visual hierarchy designed for readability on dark backgrounds.
- Alternative text for key images where they convey essential information.
- Labels and instructions for interactive elements such as forms, buttons, and sliders.
- Reduced reliance on color alone to communicate important information.
- Options to minimize motion or animation where possible, for users sensitive to movement.
Assistive Technologies
Our goal is to support users who rely on screen readers, magnification tools, voice control, and other assistive technologies. While we are continually refining our implementation, we strive to provide clear headings, logical page structure, and accessible form fields.
Known Limitations
Some experimental features, such as certain AR previews or complex 3D controls, may not yet be fully accessible. We are actively exploring alternative workflows and additional descriptions so more users can enjoy the customization experience.
Feedback & Support
If you encounter any accessibility barriers on Hotzy.ca, please let us know. We take such feedback seriously and use it to prioritize improvements.
You can reach us via the Contact Us form, or by emailing us with the subject line "Accessibility Feedback".